Click your cell phone at home and get your medicine delivered to your door! Our hospital's "online prescription renewal, home delivery of drugs" upgraded again

No need to make an appointment, real-time communication, our hospital's Internet + medical "medical insurance chronic disease follow-up service" further optimized. Approved by the Provincial Medical Insurance Bureau, our hospital's Internet + medical insurance service has been available for the majority of provincial-level participants since April 2020. As long as the patients with common and chronic diseases at the provincial level have visited our hospital for the first time, they can enjoy the "Internet +" chronic disease follow-up service, which is also included in the scope of payment of medical insurance funds.

No appointment required, real-time communication

In February of this year, when the epidemic was raging, according to the spirit of "online" and "handheld" medical insurance in Zhejiang Province, our hospital, as one of the first three provincial hospitals to pilot the Internet medical follow-up dispensing service, offered our hospital's Internet service for provincial medical insurance enrollees. "Online prescription refill and e-pharmacy" services are available for provincial health insurance participants. Patients with chronic diseases who have successfully established a file in our hospital can communicate with our specialists in various specialties by tapping their cell phones, and the doctors online can provide scientific and reliable medication guidance and health consultation to patients by checking their medical records and medication use in the hospital. Patients can also enjoy online services for prescription refills and have their prescriptions delivered to their doorstep while sitting at home.

The Internet + medical "medical insurance chronic disease follow-up service" is further optimized. In the past, patients need to make an appointment with the Internet hospital, enter the network consultation room, and find the corresponding department of the Internet hospital sitting doctor. After the consultation, the doctor connects to the medical insurance terminal with the patient's ID card number and registers, prescribes online, and after the settlement, the patient is able to receive the corresponding medication at home.

Today, patients with chronic diseases, including hypertension, diabetes, coronary heart disease, chronic kidney disease and dozens of other chronic diseases, who have been seen in our hospital can enjoy the "online prescription refill and home delivery" service.

Patients do no0t need to make an appointment in advance, they only need to follow the instructions to enter the "chronic disease prescription renewal" and select the corresponding doctor for follow-up consultation in the "online prescription renewal" interface, and no longer need to find the corresponding real-time sitting doctor.

The patient submits an application for "online prescription renewal", and the corresponding doctor will respond to the application and issue the corresponding prescription based on the medical history, so the patient does not need to wait online in real time. Once the prescription is issued, the system will prompt the patient to click on the confirmation button and the medication will be delivered directly to the patient's home after payment is completed.

Medical treatment flow

01 Follow "our hospital" subscriptions

Follow "Our Hospital", select "Internet Hospital" in "Micro-services", and enter "Handleheld Our Hospital" page Select "chronic disease prescription renewal" and select the appropriate doctor for a follow-up consultation on the "Online prescription renewal" screen.

02 Follow "Our Hospital" WeChat Official Account

Follow the Official Account "Our hospital Official Account", select "Medical insurance chronic disease follow-up" in the "Medical consultation guide", and fill in your personal information on the "Medical insurance Internet follow-up consultation opening" screen. Fill in your personal information in the "Internet medical insurance follow-up consultation opening" interface, and follow the instructions to enter the "follow-up prescription dispensing", and then select the corresponding doctor on the "online prescription renewal" page and follow the instructions to conduct the follow-up consultation.

How to settle the medical insurance for online prescriptions?

Participants will be reimbursed directly online for all medication costs, and individuals only need to pay the out-of-pocket portion.

When will the medication be delivered?

All dispensed medications will be sent out on the same day without any special circumstances, subject to the time of arrival of the courier. We would like to remind patients that they need to renew their prescriptions for chronic diseases a few days in advance.

Which departments are open for prescription refills for chronic diseases?

At present, 12 departments of our hospital are open to renew prescriptions for chronic diseases on the Internet: cardiovascular medicine, endocrinology, dermatology, general medicine, rehabilitation medicine, oncology, hematology, gastroenterology, thoracic surgery, mental health and rheumatology, covering coronary heart disease, hypertension, hyperlipidemia, diabetes, Alzheimer's disease, Parkinson's syndrome, chronic kidney disease, chronic prostatic hyperplasia, osteoporosis, prostate-like disorders, and chronic prostate enlargement. It covers 10 chronic diseases such as coronary heart disease, hypertension, hyperlipidemia, diabetes, Alzheimer's disease, Parkinson's syndrome, chronic kidney disease, chronic prostate enlargement, osteoporosis and rheumatoid arthritis.

The Internet + medical "medical insurance chronic disease follow-up service" allows patients to fill their prescriptions "at any time" and "without leaving home", which not only simplifies the consultation process, reduces the waiting time of patients, reduces In addition to simplifying the consultation process, reducing patients' waiting time and reducing the number of people gathered in the hospital, medication can be delivered to patients' home at any time and anywhere with the tap of a cell phone, so that patients do not have to run once.

Source: Medical Insurance and Price Management Office

Writing: Wu Jing, Publicity and United Front Work Department