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Zhejiang Hospital, Lingyin Branch
Address：No. 12 Ling yin Road, Hangzhou 310013,Zhejiang, China
Email：zjyyhz@126.com
Zhejiang Hospital, Sandun Branch
Address：No. 1229 Gudun Road, Hangzhou 310030, Zhejiang, China
Email：zjyyhz@126.com
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Important! Must Read! Please check the guidelines for visiting, visiting and escorting in our hospital
Hits: 3034 Time: 2020-02-07
Dear
patients and families.
Hello!
In order to actively respond to the pneumonia epidemic of novel coronavirus infection, implement various prevention and control measures to prevent the spread of the epidemic, while allowing patients with urgent needs to seek medical consultation as soon as possible. In accordance with the requirements of the Level 1 Emergency Response for public health emergencies in Zhejiang Province, we have compiled this special guide for patients and their families visiting our outpatient clinics, as well as visiting and accompanying inpatients, so please read it carefully before coming to the hospital.
Guidelines for outpatient visits
1. To avoid cross-infection, please do not visit the hospital for the time being if you do not have urgent medical needs. Patients who have registered for an appointment and choose not to visit the hospital for the time being can return the number through the following channels, and the hospital will refund the full amount of the registration fee.
Cell phone cancellation: Those who have made appointments through our hospital's official WeChat or the Internet can cancel their appointments on their cell phones through the original channels on or before the day of the visit.
Self-service machine or in-office appointment cancellation: the appointment will be automatically cancelled by the hospital before the appointment time, without any charge.
Patients from infected areas who have made appointments with our specialist clinic should cancel their appointments and return their numbers according to the above-mentioned notification channel. Please consciously comply with the requirements of isolation and observation, or go to the hospital fever clinic for screening. After the epidemic is over, the hospital will try to resolve the needs of patients who have not been seen.
2. You can visit our Internet hospital (see the end of the article for details).
3. The hospital is now open only at the entrance of Guangye Street (Sandun hospital area) and the entrance of Lingyin Road (Lingyin hospital area), and there are temperature testing points with security personnel to test the temperature of all people entering the hospital, so please cooperate with your family members.
4. Outpatients and their accompanying family members must wear a mask. For your safety and the safety of your family, please limit yourself to one family member. Please keep a distance of at least 1 meter when talking with others.
5. All outpatient dental clinics will be closed from January 30 (only emergency oral and maxillofacial surgery clinics will be reserved to deal with trauma and maxillofacial interstitial infections only), and the exact resumption time will be notified according to the development of the epidemic.
6. If you meet one of the following conditions, please inform the staff actively and truthfully, and follow the advice of the medical staff, register the relevant information truthfully and completely, and then go to the designated place according to the hospital arrangement.
(1) Fever (37.3 degrees and above).
(2) History of travel or residence in Wuhan area or other areas with persistent transmission of local cases within two weeks;
(3) Having been in contact with a patient with fever or respiratory symptoms from Wuhan or other areas with persistent local case transmission within two weeks.
(4) Aggregate morbidity in those around them, or epidemiological association with a person with novel coronavirus infection.
(5) Other suspected unwell symptoms, e.g., with nasal congestion, cough, chest tightness, malaise, etc.
7. Please visit the clinic in real name, present your ID card or medical insurance card and other relevant documents when registering, and correctly inform your cell phone number and other information.
8. Don't throw away used masks, please put them in the yellow medical waste bin.
Guidelines for inpatient visits and companionship
1. If there is no special matter, please avoid visiting (no visiting if you can). You can adopt telephone, WeChat, SMS and other condolence methods to avoid cross infection.
2. Please wear a mask when visiting and accompanying people. Cover and wrap with tissues when coughing and sneezing, pay attention to cover with elbows when there is no tissues, and do not spit. Used tissues and masks are thrown into the yellow garbage can. Due to medical resource constraints, the hospital does not provide masks for visitors, and those who are not wearing masks will be refused entry to the hospital area.
3. Please try to reduce the number of visitors to the hospital, shorten the visiting time (recommended not to exceed 15 minutes), and comply with the hospital's rules regarding visiting hours. Visiting hours: 10:00~12:00; 16:00~18:00. Visiting hours in each care unit will remain the same as before.
4. The ward will be managed by a companion. Each inpatient will be allowed at most one family member to accompany him/her. If the condition of the patient requires two companions, the chief nurse of the department must approve the companion, and do not change the companion as often as possible.
5. Patients should not leave the ward during inpatient treatment, but should report to the competent medical staff and register well when leaving the hospital due to special circumstances. Pay attention to personal hygiene during hospitalization, closely monitor temperature changes, and promptly inform medical staff of any epidemiological history or respiratory symptoms.
6. Pay attention to hand hygiene (wash hands regularly).
7. Do not come to the hospital to visit or accompany people with one of the following conditions.
(1) Fever (37.3 degrees and above).
(2) A history of travel or residence in Wuhan or other areas with persistent transmission of local cases within two weeks;
(3) Within two weeks, contact with patients with fever or respiratory symptoms from Wuhan or other areas with persistent local case transmission.
(4) Aggregate morbidity in those around them, or epidemiological association with a person with novel coronavirus infection.
(5) Other suspected unwell symptoms, such as: having nasal congestion, cough, chest tightness, malaise, etc.
What you need to know about fever clinic visits
1. Where is the fever clinic located?
Sandun Hospital
Hello!
In order to actively respond to the pneumonia epidemic of novel coronavirus infection, implement various prevention and control measures to prevent the spread of the epidemic, while allowing patients with urgent needs to seek medical consultation as soon as possible. In accordance with the requirements of the Level 1 Emergency Response for public health emergencies in Zhejiang Province, we have compiled this special guide for patients and their families visiting our outpatient clinics, as well as visiting and accompanying inpatients, so please read it carefully before coming to the hospital.
Guidelines for outpatient visits
1. To avoid cross-infection, please do not visit the hospital for the time being if you do not have urgent medical needs. Patients who have registered for an appointment and choose not to visit the hospital for the time being can return the number through the following channels, and the hospital will refund the full amount of the registration fee.
Cell phone cancellation: Those who have made appointments through our hospital's official WeChat or the Internet can cancel their appointments on their cell phones through the original channels on or before the day of the visit.
Self-service machine or in-office appointment cancellation: the appointment will be automatically cancelled by the hospital before the appointment time, without any charge.
Patients from infected areas who have made appointments with our specialist clinic should cancel their appointments and return their numbers according to the above-mentioned notification channel. Please consciously comply with the requirements of isolation and observation, or go to the hospital fever clinic for screening. After the epidemic is over, the hospital will try to resolve the needs of patients who have not been seen.
2. You can visit our Internet hospital (see the end of the article for details).
3. The hospital is now open only at the entrance of Guangye Street (Sandun hospital area) and the entrance of Lingyin Road (Lingyin hospital area), and there are temperature testing points with security personnel to test the temperature of all people entering the hospital, so please cooperate with your family members.
4. Outpatients and their accompanying family members must wear a mask. For your safety and the safety of your family, please limit yourself to one family member. Please keep a distance of at least 1 meter when talking with others.
5. All outpatient dental clinics will be closed from January 30 (only emergency oral and maxillofacial surgery clinics will be reserved to deal with trauma and maxillofacial interstitial infections only), and the exact resumption time will be notified according to the development of the epidemic.
6. If you meet one of the following conditions, please inform the staff actively and truthfully, and follow the advice of the medical staff, register the relevant information truthfully and completely, and then go to the designated place according to the hospital arrangement.
(1) Fever (37.3 degrees and above).
(2) History of travel or residence in Wuhan area or other areas with persistent transmission of local cases within two weeks;
(3) Having been in contact with a patient with fever or respiratory symptoms from Wuhan or other areas with persistent local case transmission within two weeks.
(4) Aggregate morbidity in those around them, or epidemiological association with a person with novel coronavirus infection.
(5) Other suspected unwell symptoms, e.g., with nasal congestion, cough, chest tightness, malaise, etc.
7. Please visit the clinic in real name, present your ID card or medical insurance card and other relevant documents when registering, and correctly inform your cell phone number and other information.
8. Don't throw away used masks, please put them in the yellow medical waste bin.
Guidelines for inpatient visits and companionship
1. If there is no special matter, please avoid visiting (no visiting if you can). You can adopt telephone, WeChat, SMS and other condolence methods to avoid cross infection.
2. Please wear a mask when visiting and accompanying people. Cover and wrap with tissues when coughing and sneezing, pay attention to cover with elbows when there is no tissues, and do not spit. Used tissues and masks are thrown into the yellow garbage can. Due to medical resource constraints, the hospital does not provide masks for visitors, and those who are not wearing masks will be refused entry to the hospital area.
3. Please try to reduce the number of visitors to the hospital, shorten the visiting time (recommended not to exceed 15 minutes), and comply with the hospital's rules regarding visiting hours. Visiting hours: 10:00~12:00; 16:00~18:00. Visiting hours in each care unit will remain the same as before.
4. The ward will be managed by a companion. Each inpatient will be allowed at most one family member to accompany him/her. If the condition of the patient requires two companions, the chief nurse of the department must approve the companion, and do not change the companion as often as possible.
5. Patients should not leave the ward during inpatient treatment, but should report to the competent medical staff and register well when leaving the hospital due to special circumstances. Pay attention to personal hygiene during hospitalization, closely monitor temperature changes, and promptly inform medical staff of any epidemiological history or respiratory symptoms.
6. Pay attention to hand hygiene (wash hands regularly).
7. Do not come to the hospital to visit or accompany people with one of the following conditions.
(1) Fever (37.3 degrees and above).
(2) A history of travel or residence in Wuhan or other areas with persistent transmission of local cases within two weeks;
(3) Within two weeks, contact with patients with fever or respiratory symptoms from Wuhan or other areas with persistent local case transmission.
(4) Aggregate morbidity in those around them, or epidemiological association with a person with novel coronavirus infection.
(5) Other suspected unwell symptoms, such as: having nasal congestion, cough, chest tightness, malaise, etc.
What you need to know about fever clinic visits
1. Where is the fever clinic located?
Sandun Hospital
The fever clinic of Sandun Hospital is located at Building 6, east of the entrance of Guangye Street.
Lingyin Hospital
The
fever clinic of Lingyin Hospital is located east of the entrance of the main
gate.
2. What questions will the doctor ask you at the fever clinic?
The
medical staff will ask you in detail about your life and work in the past 2
weeks, with a focus on whether you have been to an infected site and whether
you have a history of contact with the disease. Please be sure to provide the
relevant information honestly.
Regarding
symptoms, these are usually asked: how many days of fever, what is the highest
temperature, whether you have headache, sore throat, cough and sputum, chest
pain, abdominal pain, nausea and vomiting, joint pain and other accompanying
symptoms, history of previous medication and other underlying illnesses,
whether you smoke and drink alcohol, etc.
3. What kind of conditions will initiate the screening process?
When
entering the fever clinic, these tests are mandatory: routine blood, c-reactive
protein, blood biochemistry, A and B flu test, and chest radiograph.
Once
the tests are done, if there is a history of Wuhan exposure, a drop in white
blood cells, and a chest radiograph with imaging features of pneumonia, the
screening process will be initiated immediately.
It will take about 1~2 hours from the time the test is done
to determine whether to start the procedure, so please be patient.
Our
Internet hospital
Consultation steps
Follow our WeChat subscription number - click on "Microservices" - click on "Internet Hospital"
Warm reminder
The doctors
who are currently accepting consultations are all free of charge during their
busy schedules. If the doctor you choose does not reply in time, he may be
dealing with a more critical patient, so please be patient.
Thank you for
your support and cooperation!
Let's fight against the epidemic with all our hearts and minds!
Source: Medical Department, Nursing Department
